TicketSweep resolves customer tickets 24/7. It reads your docs, learns your tone, handles the routine stuff, and escalates what it can't. You keep your existing tools.
Every AI support solution either requires their full ecosystem (Intercom, Zendesk) or charges enterprise prices ($50K+ for Sierra). Small teams get left with chatbots that deflect instead of resolve.
TicketSweep connects to your existing support inbox. It reads your knowledge base, learns from past conversations, and starts resolving tickets. When it hits something it can't handle, it escalates to a human with full context.
Point TicketSweep at your support email or helpdesk. Works with Gmail, Outlook, Zendesk, Freshdesk, or any IMAP inbox. No migration, no switching platforms.
Upload docs, FAQs, or just point it at your help center URL. TicketSweep reads everything, builds an internal knowledge graph, and starts learning your product.
TicketSweep starts handling incoming tickets immediately. It resolves the routine ones, learns from every interaction, and flags anything unusual for your team.
Honest comparison. No asterisks.
| Feature | Chatbots | Enterprise AI | TicketSweep |
|---|---|---|---|
| Setup time | Minutes | 3-6 months | Same day |
| Actually resolves tickets | Deflects to humans | Yes, with tuning | Yes, out of the box |
| Requires migration | Usually | Always | Never |
| Pricing | Per seat | $50K+ contracts | Per resolution |
| Learns over time | No | With consultants | Automatically |
| Built for | Lead capture | Fortune 500 | Growing teams |
TicketSweep is building the future where every company has an AI support employee that actually resolves problems. Not a chatbot. Not a copilot. An employee.